PRIVACY STATEMENT

1. Introduction

Chambres d'Hôtes Repos à Ribérac, located at 36 Rue Jean Moulin, 24600 Ribérac, respects the privacy of its guests and visitors to its website www.reposariberac.com/www.reposriberac.com. In this privacy notice, we explain what data we collect, how we use it and what rights you have.

2. What data do we collect?

We may collect the following personal data:

Name and first name
Address details
E-mail address
Telephone number
Payment details (if applicable)
IP address and website usage

3. How do we collect data?

We collect data when:

You make a reservation via our website, email or telephone
You contact us via the contact form or e-mail
You visit our website

4. Why do we collect this data?

We use your data for the following purposes:

To process and manage reservations
To communicate about our services and inform you about your stay or any changes
For invoicing and administrative purposes
To improve our website and services
For marketing purposes (if you have given your consent).

5. How long do we keep data?

We keep your data for no longer than is necessary for the purposes for which it was collected, subject to legal retention periods.

6. Do we share your data with third parties?

We do not share your personal data with third parties, except:

If required by law (e.g. tourist tax or invoicing)
With trusted external service providers (such as booking systems or payment providers) who are contractually obliged to process your data securely

7. Your rights

You have the right to:

Access, correct or delete your personal data
Withdraw your consent to data processing
Object to processing for marketing purposes
File a complaint with the French privacy regulator CNIL(www.cnil.fr)

Requests can be made at info@reposriberac.com

8. Cookies and tracking

Our website uses cookies for optimal user experience and statistics. We do not use cookies for/by third parties. You can manage your cookie preferences via your browser settings.

9. Contact details

If you have any questions about this privacy statement, please contact us via info@reposriberac.com.